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{"id":47,"date":"2024-05-31T02:11:56","date_gmt":"2024-05-31T02:11:56","guid":{"rendered":"https:\/\/kidosworld.co.in\/?page_id=47"},"modified":"2024-06-10T05:54:04","modified_gmt":"2024-06-10T05:54:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/kidosworld.co.in\/index.php\/about-kidosworld\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div ><style>#sp-ea-231 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-231.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-231.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-231.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-231.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-231.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1717998431\"><div id=\"sp-ea-231\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2310\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2310\" aria-controls=\"collapse2310\" href=\"javascript:void(0)\"  aria-expanded=\"true\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-minus\"><\/i> 1. What are the staff qualifications and are they police checked for working with children? <\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse2310\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2310\"><div class=\"ea-body\"><p>All staff educating and caring\u00a0for\u00a0children need to have a nationally accredited qualification \u2013 a Cert. III or Diploma in Early Childhood Education and Care for educators or a Bachelor of Teaching for Early Years for early childhood teachers.\u00a0They also need to have a valid Working with Children Check from the state authority for assessing their suitability to work with children\u00a0as well as a police background check.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2311\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2311\" aria-controls=\"collapse2311\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 2. What types of food do you provide? Do you cater for dietary, cultural, and medical needs? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2311\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2311\"><div class=\"ea-body\"><p>We\u00a0provide\u00a0a\u00a0fully balanced menu\u00a0following Australian nutrition standards.\u00a0This\u00a0includes breakfast, morning tea, lunch, afternoon tea and a late snack.\u00a0Yes, we cater for all needs and can modify the centre meals\u00a0to suit your child&#8217;s needs.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2312\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2312\" aria-controls=\"collapse2312\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 3. What are the room routines? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2312\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2312\"><div class=\"ea-body\"><p>Each room has a flexible room routine that is followed throughout the day from when the centre opens until it closes. The routine also follows elements from our HEI curriculum, which includes a HEI\u00a0Time, where the educators and children\u00a0gather\u00a0at the start of\u00a0each\u00a0day.\u00a0In the case of\u00a0our infants and to some extent our toddlers,\u00a0we try to as\u00a0closely as possible\u00a0follow the routines which are implemented at home. Please ask your Centre Director for more information about centre specific routines.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2313\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2313\" aria-controls=\"collapse2313\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 4. How do I pay my fees to the centre? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2313\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2313\"><div class=\"ea-body\"><p>To allow payments\u00a0to be processed efficiently our Service\u00a0prefers\u00a0Direct Debit.\u00a0A weekly statement will be sent to parents to indicate the days and hours\u00a0of\u00a0care,\u00a0the\u00a0Child Care Subsidy\u00a0(CCS)\u00a0received,\u00a0and the gap (out-of-pocket) fees required\u00a0of\u00a0the parents.\u00a0The payment will then be processed according to the banking details nominated by the parents.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2314\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2314\" aria-controls=\"collapse2314\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 5. Does the centre follow a curriculum? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2314\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2314\"><div class=\"ea-body\"><details open=\"\">All our centres are guided by the Australian Early Years Learning Framework. Additionally,\u00a0we\u00a0use our own HEI curriculum, which is created in collaboration with the University of Helsinki\u00a0in Finland.\u00a0This ensures that\u00a0all the activities we do are\u00a0based on the latest research into\u00a0early childhood\u00a0learning\u00a0and development.\u00a0Additionally,\u00a0we have a variety of extra-curricular programs which we provide on a centre-by-centre basis. These include a Sports Program, Kide Science, Micro-Farming, and a Nature Program. Please ask your Centre Director for more details on which\u00a0programs your centre\u00a0offers.<\/p>\n<\/details>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2315\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2315\" aria-controls=\"collapse2315\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 6. How are behavioral issues dealt with? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2315\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2315\"><div class=\"ea-body\"><p>Our professional educators are well-equipped\u00a0to positively\u00a0defuse any minor issues which can happen\u00a0during\u00a0daily life\u00a0at\u00a0our centres. We always touch base with parents at the end of\u00a0each\u00a0day\u00a0and we can\u00a0update the parents at this point\u00a0about\u00a0any\u00a0issues which may\u00a0have\u00a0arisen\u00a0during the day. Our aim is to work together with our parents and children to find positive strategies for\u00a0behavioral\u00a0challenges. If\u00a0needed, we invite the parents in for a chat\u00a0so that together we can\u00a0discuss the best course of action\u00a0and\u00a0implement,\u00a0if needed,\u00a0a behavioral management plan.\u00a0In\u00a0more challenging circumstances, we can access inclusion support services\u00a0to\u00a0come on board to\u00a0help\u00a0support the child.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2316\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2316\" aria-controls=\"collapse2316\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 7. How will I know what my child has done during their day at the centre? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2316\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2316\"><div class=\"ea-body\"><p>We use an app called Storypark.\u00a0This documents all\u00a0your\u00a0child\u2019s\u00a0learning, and we provide daily updates with photos. We also document how your child has eaten\u00a0and\u00a0how long they\u00a0have\u00a0slept (if appropriate). Nappy changes are also recorded throughout the day.\u00a0In addition to Storypark, we also display notices and children\u2019s artwork\u00a0at\u00a0the centre, write a monthly newsletter and of course provide opportunities for face-to-face discussions with the Room Leader and Centre Director.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2317\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2317\" aria-controls=\"collapse2317\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 8. Does the centre follow any sun safety guidelines? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2317\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2317\"><div class=\"ea-body\"><p>Yes,\u00a0all\u00a0our centres are a\u00a0member of the SunSmart\u00a0Australia\u00a0program. We provide sunscreen for all the children and require\u00a0everyone\u00a0to wear a hat when outdoors. We\u00a0also\u00a0use natural and artificial shade outdoors and conduct daily\u00a0UV level checks.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2318\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2318\" aria-controls=\"collapse2318\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 9. What is the age group of children in each room? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2318\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2318\"><div class=\"ea-body\"><p>This depends on the centre as well as the child\u2019s development. In general, the age groups are as follows:\u00a00-2 years, 2-3 years, 3-4 years, and 4-5 years (or Kindergarten \/ Preschool). We always consider the development of the child when moving them to the next group to ensure they are ready for the transition.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-2319\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse2319\" aria-controls=\"collapse2319\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 10. What do I need to bring in for my child? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse2319\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-2319\"><div class=\"ea-body\"><p>Lots of changes of clothes &#8211; we support any weather outdoor play. We also ask that you bring\u00a0a water bottle and hat, comforter\/dummy and in the case of infants, we ask you to provide us with breastmilk or formula. We ask that everything is clearly labeled with your child\u2019s name.\u00a0Your centre will also provide you with details of what to bring upon enrolment and with any questions or concerns, please feel free to\u00a0contact your centre directly.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-23110\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse23110\" aria-controls=\"collapse23110\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> 11. What is your accident policy and procedure? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse23110\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-23110\"><div class=\"ea-body\"><p>Our centres have policies related to managing accidents and emergencies and these provide guidance\u00a0for\u00a0our staff to manage every situation appropriately.\u00a0We document all incidents that happen\u00a0and even in minor cases always inform parents at pickup\u00a0time\u00a0at the end of the day.\u00a0Parents will\u00a0always\u00a0be\u00a0immediately\u00a0notified in case of serious incidents or in\u00a0incidents\u00a0related to anything above the shoulders.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-23111\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse23111\" aria-controls=\"collapse23111\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i>  12. What is your complaints policy and procedure? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse23111\" data-parent=\"#sp-ea-231\" role=\"region\" aria-labelledby=\"ea-header-23111\"><div class=\"ea-body\"><p>We\u00a0aim to\u00a0resolve all matters promptly and professionally\u00a0and always confidentially.\u00a0We take\u00a0complaints very seriously and\u00a0see them\u00a0as a source for improvement.\u00a0All complaints are\u00a0documented and recorded in the complaints register.\u00a0Hopefully,\u00a0we\u00a0can\u00a0resolve everything in house. However, if parents are unsatisfied with our procedures, they can approach our Compliance Unit and the\u00a0State Regulatory Authority.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":9,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/kidosworld.co.in\/index.php\/wp-json\/wp\/v2\/pages\/47"}],"collection":[{"href":"https:\/\/kidosworld.co.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kidosworld.co.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kidosworld.co.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kidosworld.co.in\/index.php\/wp-json\/wp\/v2\/comments?post=47"}],"version-history":[{"count":4,"href":"https:\/\/kidosworld.co.in\/index.php\/wp-json\/wp\/v2\/pages\/47\/revisions"}],"predecessor-version":[{"id":232,"href":"https:\/\/kidosworld.co.in\/index.php\/wp-json\/wp\/v2\/pages\/47\/revisions\/232"}],"up":[{"embeddable":true,"href":"https:\/\/kidosworld.co.in\/index.php\/wp-json\/wp\/v2\/pages\/9"}],"wp:attachment":[{"href":"https:\/\/kidosworld.co.in\/index.php\/wp-json\/wp\/v2\/media?parent=47"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}